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Dr. Eric Gross, MD

Otolaryngology-Head and Neck Surgery

11163 La Quinta Pl Ste B200 , El Paso, TX

(915) 591-8400

Repuscore

0%

32 Reviews

About me

Dr. Eric Gross, MD is a Otolaryngology-Head and Neck Surgery Specialist in El Paso, TX and has over 27 years of experience in the medical field. Dr. Gross has more experience with Upper Respiratory Conditions, Otologic Care, and Ear, Nose, and Throat Care than other specialists in his area. He graduated from University of Kansas / School of Medicine medical school in 1993. He is affiliated with medical facilities such as Foundation Surgical Hospital Of El Paso and Providence Memorial Hospital. He is accepting new patients. Be sure to call ahead with Dr. Gross to book an appointment.

Repuscore Overview

Patient’s experience of staff, facilities and outcome

0%

What a higher score can indicate (>75%):

Patients have reviewed this doctor consistently positive about their staff, their facilities and/or are happy with their results.

What a lower score can indicate (<55%):

This doctor may have a lack of reviews, the reviews themselves are poor quality or they are unhappy about their experience.

Background & credentials

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What a higher score can indicate (>75%):

This doctor is more likely to be board certified, doesn’t have any malpractics, relies on many years of experience and went to a top medical school.

What a lower score can indicate (<55%):

Very low scores can indicate that this doctor may have evidence of board actions or malpractice or is less likely to be board certified.

Personality

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What a higher score can indicate (>75%):

We score a range of characteristics of doctors that are perceived positive such as honesty, professional and things like bedside manner.

What a lower score can indicate (<55%):

This doctor may have limited amount of reviews or the reviews themselves are not very descriptive.

Recommendations

0%

What a higher score can indicate (>75%):

This doctor is likely to have many patient recommending him or her.

What a lower score can indicate (<55%):

A very low score can mean that patients are not recommending this doctor, but more commonly people don’t recommend means that they fail to report this in their reviews.

Overview

Reviews

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Dr. Eric Gross, MD - Reviews

Velasque Solis – Mar 27, 2020

Patient

Amazing ENT Dr/surgeon & professional friendly staff he was my miracle when I had thyroidectomy he did amazing surgery barely visible scar also did excellent job on removing mole on face he treats you like family & actually takes time to talk & explain things

Mar 20, 2020

Patient

Best Doctor ever ! I have been to other doctors about my current problem and they didn’t know what to do but Dr Gross figured it out on my first visit . Great doctor great staff !

George Calanche – Mar 02, 2020

Patient

My spouse just recently saw 2 other ent doctors and both did not want to remove the cancer cells from his lip because of possible issues, until we met Dr Eric Gross who is so caring and knowledgeable. His staff is helpful and provide a short wait time. We are both happy with the before and after the surgery. Thank you Dr Eric Gross!

1 Olimpia Estrada – Jan 24, 2020

Patient

Dr. Gross is very caring and listens to your concerns. He's very professional he has a big heart to match his personality.His concern is to make you feel better and he does . I will not go to any other ENT. He is the best ,I highly recommend Dr.Gross The wait time is less than 10 minutes.All the staff is so helpful and kind you feel very comfortable there.I always leave with a big smile because I know I came to the right doctor.Thank you Dr.Gross

3 Oct 08, 2019

Patient

Dr. Gross is a kind and caring doctor. He listens and answers any question or concerns you may have.He also has a good sense of humor.

1 Sep 18, 2019

Patient

He is very professional and prompt. He is a very skilled surgeon and wait time is very minimal at appointments.

1 Elizabeth H. – Aug 10, 2019

Patient

I definitely recommend Dr Gross. It is almost five years that I have been taking my son for ear cleaning. The service is fast and the place is very clean. Dr Gross and his staff are very professional.

1 Jul 31, 2019

Patient

I was impressed that the office phone was answered by a professional nice person the first time I called. I tried two other ENT physicians' offices, it took days of calling for someone to finally answer the phone. The calls were made March 2019, I couldn't be seen until August 2019! The appointment with Dr. Gross was made within the month I called. His office staff are wonderful people. Dr. Gross is compassionate, knowledgeable, friendly, explained to me in a way I understood. The best part, he can help me. I have every confidence in him. I will recommend him to everyone I know.

Jul 31, 2019

Patient

Dr. Gross is an exceptional surgeon with an amazing staff. He repaired my daughters nasal fracture and septum amazingly. Her nose looks very natural and we are very pleased with the outcome.

Patricia Holguin in El Paso, Texas – Jul 25, 2019

Patient

I have already recommended a friend who was having sinus problems.

1 May 08, 2019

Patient

Dr. Gross was very patient with my elderly mother. He listened to her point of view about surgery and gave her all the possible options with and without surgery. Tenacious is a great word to describe him as she is very stubborn. I appreciate his dedication to his patients.

3 Martha Smith in El Paso, TX – Feb 11, 2019

Patient

A great surgeon. I highly recommend Dr. Gross. He helped me with my thyroid cancer and I will be forever grateful.

2 1 Jan 26, 2019

Patient

Dr gross is an excellent and caring doctor

3 A patient in need in El Paso, TX – Jan 26, 2019

Patient

I saw Dr. Gross today and cannot believe what an exceptional doctor he is . I have tried for years to find someone to help me with my sinus problems but could not find anyone. I am so grateful to him and his staff for helping me. El Paso is so fortunate to have such a doctor serving our area!

3 Maria Vasquez – Jan 26, 2019

Patient

I was recommended by a friend to see Dr. Gross for my hearing loss. I could not have found a better doctor than him. He is very knowledgeable and thorough. He helped me acquire the best hearing aids for my problem guiding me in every step. Also, his staff is very kind and they always have a smile on their faces.

2 7 El Paso, TX – Jan 24, 2019

Patient

Horrible experience. I would not go and see him again. His staff is very rude and his office is very dirty.

3 El Paso – Dec 07, 2018

Patient

I had my first appointment with Doctor Gross today and loved it. After seen several doctors, tried several treatments and even gone through one procedure, Dr Gross was the only one who actually able to identify my problem. I wish I had known of him a year ago. I would have saved so much money, time and frustration. Great doctor! Very knowledgeable and patient. I definitely recommend him!!

1 O Rodriguez – Oct 22, 2018

Patient

Very professional and caring doctor. I highly recommend him. The staff is also great and knowledgeable.

1 1 Y Garcia – May 25, 2018

Patient

Dr. Gross and his staff are very welcoming and professional. I appreciate that Dr. Gross is genuinely concerned about his patients, taking the time to listen to their concerns. I would definitely recommend Dr. Gross.

3 1 Linda Armendariz in El Paso Tx – Apr 24, 2018

Patient

I must say Dr Gross is by far the best in El Paso. He performed a total thyroidectomy and all went perfect. He explained everything well and is a very knowledgable doctor. Staff is great and friendly. No long waits on appointments. Very well recommended!!!

1 Mar 01, 2018

Patient

Wonderful doctor! Very knowledgeable and friendly.

Ángel in Hernandez – Mar 01, 2018

Patient

I had a great experience, staff was great. Doctor was patient and explained everything well.

1 Marie Esparza in El Paso – Mar 01, 2018

Patient

Great experience! Wondeful staff and Doctor. I was in quick, and Dr. Gross took his time with me and addressed all of my concerns. I highly recommend him to any one having ear, nose, and throat problems.

1 Feb 28, 2018

Patient

Wonderful doctor! Really cares about his patients and is incredibly understanding.

Feb 27, 2018

Patient

Would not go any place else. Excellent doctor.

4 1 Feb 26, 2018

Patient

I went to Dr. Gross on recommendation from my doctor and I couldn’t be happier. The office is nice, the staff are friendly and knowledgeable and Dr. Gross is smart and patient and answered all of my questions. I recommend Dr. Gross to all my friends and family.

3 6 Feb 23, 2018

Patient

I thought the staff was rude and unprofessional, but the doctor was worse...wouldn’t believe a word that was said to him when describing the symptoms/ all he could talk about was money. Go to another doctor

Charles – Feb 14, 2018

Patient

Dr. Gross is simply the best. He changed my life with his caring compassionate care. He is a master of his art. IF you have sinus issues, go see him. There are no better hands to care for you than his.

4 Mary Lou Thomas in El Paso, TX – Aug 27, 2017

Patient

In February of 2017,I was referred to Dr. Gross for what was believed to be a sinus infection. After the first exam by Dr. Gross he saw that something was not right. He immediately scheduled a Cat-Scan and after that review I underwent an MRI . Dr Gross saw my condition was serious (cancer ) I was scheduled for surgery asap and all results were good. Dr Gross and his staff have been exceptional for my well being and he has seen me through all my cancer treatments. In my view Dr. Gross is GREAT.

1 1 TMP in El Paso, TX – Aug 21, 2017

Patient

I suffer with ongoing depression, so was not the easiest patient to work with. Realizing how quickly my type of cancer could spread, Dr. Gross was VERY tenacious with my treatment. When I missed appointments & didn't respond to office reminders, he called me personally, even sending me a letter by classified mail. He also stayed in constant touch with my other doctors to make sure my surgery and other treatment could be expedited. Dr. Gross truly cares about each of his patients.

2 Ric Claros in El Paso, TX – Jul 29, 2017

Patient

Dr Gross is caring, and quite perfectionist surgeon. His office staff and nurses are awesome!. Had thyroid surgery done. Details of the procedure was explained. The surgery was lengthy, but keep us posted on the patient's status. At the recovery room, Dr, Gross frequently monitored the patient's voice status and frequently check on the patient. At the unit, he called the patient at night to check how is he doing ! Patient was discharged the 3rd day w/o problems. He called the patient at home!

2 El Paso, tx – May 06, 2017

Patient

Dr Gross took the time to listen to my concerns and explained the plan of care. He also reviewed all procedure and test results with me. Made me feel like I was part of his team.